These terms govern your use of Ethos (the “Service”), operated by SIA "MIGLAI", registration number 40203733943, VAT LV40203733943, "Reķu sala 4", Upesciems, Garkalnes pagasts, Ropažu novads, LV-2137, Latvia (“we”, “us”). They cover every part of the Service: gifts and everything we sell for them, Ethos for Two, the Dates map, plans, trips and the dates you save, reviews, games, reminders, our emails and the creator programme. By using the Service, creating an account, publishing a gift, posting a review or making a purchase, you agree to them. Our Privacy Policy explains how we handle personal data. If you don't agree, please don't use the Service.

1. What the Service is

Ethos lets you build a personalised, animated web page (a “gift”) from a template, add your own photos, music, video and words, and share it through a link or QR code. Two templates, The Letter and Constellations, are free. The others, and paid extras such as video, voice messages, more than 10 photos, scheduling, a password and removing the footer, are unlocked with a one-time payment (section 6). A song from Apple Music's catalogue is free on every gift (section 3).

The Service also has free tools for couples: a map of date ideas and places (Dates), plans you can share, trips, long-distance tools, reviews of places, and browser games for two. With a free account you can also save up to 3 dates and trips (section 11). Ethos for Two, a membership for couples, and game packs are sold separately (sections 6 and 7).

Gifts are web pages. They work in current versions of the common mobile and desktop browsers and need an internet connection. Some templates use sound and, if the person viewing allows it, the microphone (for example to “blow out” candles) or motion sensors.

2. Who can use the Service, and your account

The Service is for personal, non-commercial use. You must be at least 16 to create an account, post a review or buy anything, and if you are under 18 you need a parent's or guardian's permission to buy. The Service isn't directed at children.

You can sign in with a link or code sent to your email, or with Google (or Apple, where offered). You can also pay without signing in: we then create your account from the email address you give at checkout and add your purchase to it, so make sure that address is right. If an account already exists for that address, the purchase goes to it.

Accounts are personal. Keep access to your email secure and tell us at once if you think someone else has used your account. You're responsible for everything published from your account, including by anyone you let use it.

3. Your content

You keep every right you have in the photos, video, audio, voice recordings and text you add to a gift or a review (“Your Content”). You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, resize, re-encode, display and transmit Your Content only as needed to run the Service: to show a gift to the people who have its link, to show it to you in your dashboard, and to publish your reviews (section 12). The licence ends when you delete the content or your account, except for copies in routine backups until they expire.

You confirm that you own Your Content or have permission to use it, including any music you upload, and that it doesn't infringe anyone's copyright or other rights, or their privacy. Where Your Content shows or names other people, you're responsible for having their permission, and you shouldn't include more of their personal details than a personal gift needs.

Library music in the editor belongs to us and may be used only inside gifts made on the Service. You can also add a song from Apple Music's catalogue to any gift, free: the gift shows it beside a “Listen on Apple Music” link to the full song and the credit “Preview courtesy of Apple Music”, and its 30-second preview plays only when the person viewing the gift taps it, once. We don't sell songs or previews. Previews, covers and songs belong to Apple and the rights holders, and song links point to YouTube, Spotify or Apple Music: they play from those services under their terms and may stop working if a provider removes them.

The optional writing helper uses an AI model to suggest drafts from the details you give it. Drafts can be wrong or unsuitable, so read them before you use them. Whatever you publish is Your Content and your responsibility.

4. Acceptable use

Don't use the Service to publish or send anything unlawful, defamatory, harassing, threatening or hateful; sexually explicit material; anything that sexualises or endangers minors; content that infringes intellectual property or someone's privacy, including other people's photos or personal details shared without their permission; or anything designed to deceive, such as phishing pages, scams or spam dressed up as gifts.

Don't try to break, overload, scrape or reverse-engineer the Service; to get around payment, rate limits or security; to post reviews or reactions automatically; or to access gifts, game rooms, accounts or data that aren't yours. Game room codes are short, so anyone who has one can try to join: don't share them publicly.

If these rules are broken, we may remove content, restrict features, suspend or close accounts, and report illegal content to the authorities where the law requires or allows it. Section 13 explains how, and how you can challenge a decision.

5. Gifts: links, scheduling, reactions and storage

Anyone who has a published gift's link can open it. Links are hard to guess but not secret: treat them like a private letter you hand to someone. When a link is shared in a messaging app or on a social network, its preview can show the gift's title or the recipient's name.

With an unlock you can add a password, which the recipient needs to open the gift, or schedule a gift: until the time you choose, its link shows a waiting screen with your name and the opening time. You can edit a live gift, and your changes appear at the same link. You can delete a gift at any time: its link stops working at once and its files are removed.

Recipients don't need an account. They can send the sender a reaction: an emoji, with an optional short note and a voice message of up to 20 seconds. Reactions are shown to the gift's sender, who also receives the emoji and the note by email, and to nobody else unless the recipient ticks the box agreeing that we may show the reaction on our site without their name: then, once we have approved it, and unless the sender asks us not to, we may show its emoji and note (never the voice message) on our site. Reactions must follow section 4.

Recipients can also ask us, on the page that “Keep this gift” opens at the end of a gift, to email them the gift's link and, if they choose, to remind them before the sender's birthday, their anniversary or Valentine's Day. We send nothing but one email asking them to confirm their address until they do, and every email after it has a link to stop them.

If you ask us to remind you of a date, such as a birthday, we email you nine days before it every year until you remove the reminder, from your account page or with the link in the email. If you ask for monthly reminders of the day you got together, we ask you the day before each one whether to remind you, and remind you only if you say yes, until you stop them, from your account page or with the link in any of those emails.

Drafts saved to your account that haven't been edited for 7 days are deleted automatically, with their uploads. The Service isn't a storage or backup service: keep your own copies of the photos, videos and words that matter to you.

We aim to keep gift links working indefinitely, but we can't promise uninterrupted availability. We may take a gift offline if it breaks these terms or the law, if you delete it, if your account is closed, or if the payment that unlocked it is refunded or reversed (section 10). If we ever discontinue the Service, we'll give account holders at least 90 days' notice by email.

6. What we sell: prices and payment

Everything we sell is paid once, except Ethos for Two, a subscription that renews until you cancel it (section 7). At times we sell Ethos for Two as a one-year pass instead, paid once: our pricing page and Stripe's checkout page always say which one you're buying. Nothing else renews or charges you again unless you choose to buy it again.

Our prices, VAT included: one template €9.99 ($11.99 in the US, £8.99 in the UK); three templates of your choice €14.99 ($17.99 in the US, £12.99 in the UK); “Everything” €24.99 ($29.99 in the US, £21.99 in the UK); “Make it special” €7.49 ($8.99 in the US, £6.49 in the UK); Ethos for Two €4.99 ($5.99 in the US, £4.49 in the UK) a month or €29.99 ($34.99 in the US, £25.99 in the UK) a year, or, as a one-year pass, €29.99 ($34.99 in the US, £25.99 in the UK) for 365 days; a game pack €2.99 ($2.99 in the US, £2.49 in the UK).

Unlocks: one template, three templates of your choice, or “Everything”, which covers every gift template, including the ones we add later, for as long as we offer gift templates. An unlock covers the templates it names, with all their paid extras and no footer. “Everything” covers gift templates only: it doesn't include game packs, Ethos for Two or anything else we sell separately.

“Make it special”: for The Letter or Constellations, our free templates, it unlocks that template's paid extras (video, voice messages, up to 20 photos, scheduling, a password and no footer), exactly as an unlock of that template would.

Game packs: extra rounds and cards for our games, each bought on its own. Ethos for Two: a membership for two people, monthly or yearly, with unlimited saved dates and trips shared between you, every gift template and every game pack, for as long as it runs (section 7). Gift cards: not on sale at the moment (section 8).

Unlocks, “Make it special” and game packs have no end date: they stay on your account for as long as your account exists and we run the Service. They are personal to your account and can't be transferred.

Adding every template at checkout. When you buy one template or “Make it special”, we may offer a box to add every other template for the difference between that price and the price of “Everything”, so that in total you pay exactly the price of “Everything”. It is never ticked for you. If you tick it, your purchase is “Everything”.

A second gift at checkout. When you buy one template, we may offer a box to add a second template, from a few we suggest, for €4.99 ($4.99 in the US, £4.49 in the UK), for a later birthday, anniversary or any other day. It is never ticked for you, it can't be added together with every template, and it is unlocked on your account straight away, exactly like a template bought on its own.

Buying on Etsy. Our templates are also sold in our Etsy shop. There, Etsy takes the payment, at the price and with the taxes Etsy shows, under Etsy's own terms, and cancellations and refunds go through Etsy. When you send the gift, you type the Etsy order number on our site: we check with Etsy that the order is paid and what it is for, and it unlocks that template on the account you choose, once for each item bought, exactly like a template bought here. If Etsy cancels or refunds the order, the template is taken back.

Upgrading to Everything. If you're signed in and have already bought single templates, three templates or “Make it special”, you can upgrade to “Everything” for its price minus what you paid us for those, and never less than €4.99 ($4.99 in the US, £4.99 in the UK). The price is worked out and shown before you pay.

Free replies. When you receive a gift someone paid for, made with one of our paid templates, the “send one back” button at its end lets you make one gift in reply, with the same template, for free. A free reply carries the “Made with Ethos” footer and no paid extras; to add extras or remove the footer, you pay the usual price for that template. Each paid gift gives one free reply, only through its button, and a free reply doesn't earn another.

No discount codes. We don't offer discount or promotion codes, and Stripe's checkout page doesn't ask for one.

Creators. Some people who post about Ethos are in our creator programme: when you buy after arriving through a creator's personal link, we pay that creator a commission. It doesn't change your price, there's no code to enter, and creators must make clear in their posts that we pay them.

If you are a creator in the programme, we pay you 30% of what we receive for each sale made through your personal link, worked out without VAT and after refunds and chargebacks: a sale that is refunded or reversed earns nothing. For Ethos for Two, only its first payment counts as a sale: renewals earn nothing. We pay monthly, once what you're owed passes €20; smaller amounts carry over to the next month. Only sales through your personal link count, and your own purchases earn no commission, even through your own link. You must be 18 or over, say in every post that we pay you, and keep to section 4. We may end your place in the programme, or ask you to take down a post, if it breaks these terms or the law; commission already earned on genuine sales is still paid. The creator programme page, and anything we agree with you by email, set out the rest.

Prices are shown on our site before you pay. For consumers they are final prices, including VAT where it applies. We charge in euros, or in US dollars if you're in the United States and in pounds sterling if you're in the United Kingdom: the currency our site shows you its prices in. If you pay in another currency, Stripe may convert the price at checkout, at its own rate and possibly with a conversion fee: the amount on the Stripe Checkout page, before you confirm, is the amount you pay. Your bank may add its own fees for payments in a foreign currency. If we ever charge you more than the price we showed you, we'll refund the difference.

How a purchase works: you choose what to buy on our site and go to Stripe Checkout, where you see the final amount, can check or correct your details, or go back, and tick the box described in section 9 before you pay. For Ethos for Two, the page also says, directly above the button, what it renews at, how often and how to cancel. The contract is concluded when Stripe confirms your payment, and we add what you bought to your account straight away (a gift card's code is emailed to you). We email you a confirmation of your purchase (for Ethos for Two, the welcome email), Stripe may send its own receipt, and your purchases are listed on your account page. Payments are processed by Stripe; we never see or store your full card details. The charge appears on your statement with “ETHOS” in its description.

7. Ethos for Two

Ethos for Two is a membership for two people: you, who pay for it, and one other person you invite. It's a subscription, monthly at €4.99 ($5.99 in the US, £4.49 in the UK) a month or yearly at €29.99 ($34.99 in the US, £25.99 in the UK) a year, VAT included, and one payment covers both of you.

While it runs, it gives both of you unlimited saved dates and trips, shared between you and editable on both your phones; every gift template, with all their paid extras, and every game pack; an email the day before each saved date that has a day; and a way to open a whole date in Apple Maps or Google Maps. We email you an invite link; the other person joins by opening it and signing in to their own account (making one is free).

It renews automatically at the end of each month or year, at the price shown when you subscribed, charged to the payment method you used, until you cancel it. For a yearly membership, we email you a week before each renewal with the date and the amount.

You can cancel at any time from your account page, or from Stripe's billing page, which it opens. Cancelling stops the renewals: the membership keeps running until the end of the month or year you've paid for, then ends, and nothing more is charged. The rest of that period isn't refunded, except under sections 9 and 10. Cancelling isn't withdrawing: section 9 explains your right to withdraw within 14 days.

If a renewal can't be charged, Stripe tries again over the following days and we email you. The membership keeps running for up to 7 days after the end of the period while it tries, and ends if the payment still hasn't gone through. You can switch from monthly to yearly at any time from your account page: the switch is immediate, and what's left of the month you've paid for is taken off the first year. A switch from yearly to monthly takes effect at your renewal: we make it a couple of days before your year ends and take what's left of the year off your first monthly payment, so nothing is lost.

Sharing with your partner. One other account can join your membership. While you share it, each of you can see and edit the other's saved dates and trips, and sees the other's name. Your partner can leave, and you can remove them, at any time from the account page: sharing stops at once, what the membership unlocks goes from their account, each of you keeps the saved dates you made, and your invite link changes so you can invite someone else. If you delete your account, the membership ends for both of you (section 15); if your partner deletes theirs, it stays with you.

Price changes. If we change the price of Ethos for Two, a membership you already have keeps its price until a renewal at least 30 days after we've emailed you about the change, and you can cancel before then without paying anything more. A new price never applies to a period you've already paid for.

When it ends, what it unlocked is no longer available to either of you for new gifts or games. Gifts you published while it ran stay online as they are; to publish new gifts with paid templates or extras, or to change the paid extras of one already published, you need an unlock or Ethos for Two again. Anything either of you bought separately, such as “Everything”, stays yours, and so do your saved dates and trips (section 11). If it is refunded or its payment is reversed, it ends for both of you at once (section 10).

The one-year pass. At times we sell Ethos for Two as a pass instead: €29.99 ($34.99 in the US, £25.99 in the UK), paid once, for 365 days from the moment your payment is confirmed, with everything listed above. It doesn't renew by itself, and we never charge you again unless you choose to. Fourteen days before it ends, we email the buyer the end date and how to carry on. While the pass is on sale, renewing adds 365 days from the day the current pass ends, at the price shown then, so renewing early loses nothing; if you don't renew, nothing happens and nothing is charged.

When you subscribe or buy the pass, you ask at checkout for it to start straight away, with the box described in section 9, and you can still withdraw within 14 days. A pass renewal bought before your current pass ends starts only when that pass ends. Memberships bought in our iPhone app are sold and billed by Apple, under its terms: you manage and cancel them in your iPhone's settings, and Apple handles their renewals and refunds. What they include, and sharing with your partner, work as this section describes.

8. Gift cards

We don't sell gift cards at the moment. This section applies to any gift card code we have issued, and to gift cards we sell in future.

A “Give Everything” gift card is a code we email to the buyer, to pass on however they like. Whoever redeems it on the Service, signed in to their own account, gets “Everything” on that account, as if they had bought it (section 6).

A code can be redeemed once, within 24 months of purchase; after that it expires. It can't be exchanged for cash, resold, split or used towards anything else. An account that already has “Everything” can't redeem it, so the code isn't used up and can be passed on to someone else.

Treat a code like cash: anyone who has it can redeem it. If a code hasn't been redeemed and you think someone else has it, write to us and we can cancel it and send you a new one.

Refunds: you can change your mind within 14 days of buying, as long as the code hasn't been redeemed: we refund you in full and cancel the code. Once it's redeemed, it can't be refunded, except under section 10. A code that expires unused isn't refunded.

9. Your right of withdrawal (EU and UK consumers)

If you are a consumer in the EU or the UK, you generally have the right to withdraw from a purchase within 14 days of the day you made it, without giving a reason. For Ethos for Two, the 14 days run from the day you subscribe or buy the pass.

Unlocks, “Make it special”, upgrades and game packs are digital content that we supply as soon as your payment is confirmed. Your right of withdrawal ends when supply begins only if all of these apply: before paying, you expressly agreed that we start supplying it straight away, within the 14 days; you acknowledged that you would therefore lose your right of withdrawal; and we confirmed this to you in writing, for example in the purchase confirmation email. In that case you can't withdraw once it is on your account, but your rights if it is faulty (section 10) still apply. Gift cards are different: you keep the right to withdraw for 14 days as long as the code hasn't been redeemed (section 8).

Ethos for Two, whether monthly, yearly or the one-year pass, is a digital service, and you keep the right to withdraw from it within those 14 days. Because you asked for it to start straight away, if you withdraw we refund what you paid minus an amount in proportion to the days it ran until you told us; if you paid without ticking the box, we refund you in full. Cancelling, which stops the renewals (section 7), isn't withdrawing: it keeps your membership until the end of the period you've paid for, and that period isn't refunded.

This is how we ask. On Stripe's checkout page, before you can pay, you tick a box. For unlocks, “Make it special”, upgrades and game packs it reads: “I ask Ethos to unlock my purchase straight away, before the 14-day cancellation period ends, and I understand that once it's unlocked I lose my right to cancel.” For Ethos for Two, monthly: “I ask Ethos to start my Ethos for Two membership straight away. It renews every month at €4.99 until I cancel, which I can do at any time from my account. I understand that I can still withdraw within 14 days, and that I would then pay only for the days I've used.” Yearly: “I ask Ethos to start my Ethos for Two membership straight away. It renews every year at €29.99 until I cancel, which I can do at any time from my account. I understand that I can still withdraw within 14 days, and that I would then pay only for the days I've used.” As a one-year pass: “I ask Ethos to start my Ethos for Two year straight away. It's one payment for one year and doesn't renew by itself. I understand that I can still withdraw within 14 days, and that I would then pay only for the days I've used.” Ticking it is your express request (and, for digital content, your acknowledgement), and your receipt email, or for Ethos for Two the welcome email, repeats it. For a gift card, the box reads: “I ask Ethos to issue my gift card code straight away. I understand that I can cancel within 14 days for a full refund as long as the code hasn't been redeemed, and that once it has been redeemed I can no longer cancel.”

If, exceptionally, Stripe's page can't show the box, a notice directly above the Pay or Subscribe button says the same thing instead. Because you haven't ticked anything, that notice doesn't bind you: you keep the right to withdraw for 14 days, as with purchases made before our checkout had the box, and your receipt tells you so. For Ethos for Two, you're then refunded in full.

Wherever you keep the right to withdraw, tell us clearly before the 14 days end: our “Withdraw from a purchase” page, linked in our site's footer and from your account page, opens an email to us with what we need, or you can write to support@secuora.xyz with the email address you paid with and what you bought. You may use this model form, but you don't have to: “To SIA "MIGLAI", "Reķu sala 4", Upesciems, Garkalnes pagasts, Ropažu novads, LV-2137, Latvia, support@secuora.xyz: I hereby give notice that I withdraw from my contract for the supply of the following digital content or digital service: [what you bought]. Bought or subscribed on: [date]. Name: [ ]. Email address used for the purchase: [ ]. Date: [ ].”

We confirm by email that we've received your notice, and refund you within 14 days of receiving it, using the same payment method and at no cost to you: everything you paid or, for Ethos for Two you asked to start straight away, what you paid minus the days it ran. What you bought is removed from your account, and section 10 explains what then happens to gifts that use it. Ethos for Two ends at once for both of you and isn't charged again; if you paid for the days it ran, gifts you published in them stay online.

10. Faults, refunds and chargebacks

If something you bought, or a gift, doesn't work as described, you have the legal rights that apply to digital content and services: to have it put right or, if we can't do that within a reasonable time, to a price reduction or a refund. Tell us at support@secuora.xyz.

Our guarantee. On top of those rights, if a gift you paid for won't open or play properly on the recipient's phone or computer and we can't fix it, tell us within 30 days of buying and we'll refund you in full. We also refund a duplicate purchase (for example if you were charged twice, or bought an unlock your account already had). Apart from these, sections 8 and 9 and your legal rights, we don't refund a purchase because you changed your mind.

Refunds go back through Stripe to the payment method you used; when they appear depends on your bank.

When a payment is refunded in full, or reversed by your bank (a chargeback), what it paid for is removed from the account it was added to. For Ethos for Two, a full refund of the period it's in, or a chargeback of any of its payments, ends the membership at once for both of you and stops its renewals; refunding an earlier period changes nothing else. Gifts that need what was removed are unpublished and return to your drafts, where the 7-day rule in section 5 applies, and gifts that only paid to remove the footer show it again. If a chargeback is decided in our favour, write to us and we'll restore the unlock. Please contact us before disputing a payment: we can usually sort things out faster.

11. Dates, plans, trips and places

Dates, plans and the long-distance tools are free and are for information and inspiration only. Place information comes from OpenStreetMap (map tiles from OpenFreeMap, details from Nominatim and Overpass), forecasts and sunset times from Open-Meteo, and photographs from Wikimedia Commons, credited to their authors. It is made by others and can be incomplete, out of date or wrong, especially opening hours, prices, accessibility and whether a place is still open at all.

Saved dates and trips. Planning a date and sending it as a link needs no account, and the plan stays in your browser. To keep one, you can save it to your account: a free account keeps up to 3 saved dates and trips, and with Ethos for Two there's no limit (section 7). If a membership ends, nothing is deleted: the 3 changed most recently stay editable, and the others stay readable until you delete some or have Ethos for Two again. We never delete a saved date or trip unless you do, or you delete your account. With Ethos for Two you get an email the day before each saved date that has a day, and you can turn it off for each date.

Always check with the venue before you go, and use your own judgment about safety, weather, travel and local rules. We don't run, inspect or endorse any venue, we don't take bookings, and we aren't a party to anything you arrange with a venue or anyone else. To the extent the law allows, we aren't responsible for venues, their services, events or bookings, or for what happens on a date.

Links from a place (directions, photos and reviews, Tripadvisor, Google, Yelp, a venue's website) open other services under their own terms. Where we show a rating from Tripadvisor or Google, it is theirs, shown with their name and a link to the source; we don't control or check it.

Affiliate links. Some links are affiliate links, such as the buttons to search flights, tickets or car hire for a trip, which go to partners' sites through Travelpayouts, an affiliate network. If you book or buy through one, the partner may pay us a commission; it costs you nothing extra and doesn't change the price. We say so beside these links, and links inside a gift never carry one. A booking is a contract between you and the partner, under its terms: we don't sell travel, aren't a party to the booking and can't handle changes or refunds for it.

How places are ordered: by our “date score”, which weighs distance from the point searched, the kind of place and its cuisine, how complete its map entry is (for example whether it lists a website or opening hours), whether it is a chain or takeaway-only, the star ratings couples have given it on the Service (weighted so that a handful of reviews can't dominate) and whether a real photograph of it exists. You can also sort by rating, distance or cost. No one pays for a place's position.

12. Reviews

If you're signed in, you can review a place: stars, what it cost for two, the occasion and a short text. You can post one review per place and edit or delete it at any time. Reviews are public: anyone can read them, shown with your first name (or “Somebody” if your profile has no name).

Review rules: write only about a place you have been to, honestly and from your own experience. No defamation or false statements of fact about a venue or a person; no insults, hate or harassment; no personal details of other people, such as staff names or contact details; no advertising or self-promotion; no reviews of your own business or a competitor's, and none written in exchange for money, discounts or other benefits; nothing illegal.

We don't check that reviewers have visited a place. To keep reviews genuine we require an account, allow one review per person per place, limit how often reviews can be posted, and remove reviews we find to be fake. Links and phone numbers are removed from review text automatically, and text written in capitals is changed to lower case. Every published review counts towards a place's rating; we don't pay for reviews and don't remove them for being negative.

By posting a review you give us a worldwide, non-exclusive, royalty-free licence to publish it with your first name on the Service, and to count it in ratings and rankings, for as long as it is published. We may remove or restrict a review that breaks these rules or the law. Anyone can report a review (section 13).

13. Reporting illegal content, and how we moderate

Point of contact. Our single point of contact under the EU Digital Services Act, for users as well as for authorities, the European Commission and the European Board for Digital Services, is support@secuora.xyz. You can write to us in English, Spanish or Latvian.

Reporting content. If you believe a gift, review, reaction or anything else on the Service is illegal or breaks these terms, email support@secuora.xyz with: the link to the gift, or to the place and the review concerned; why you believe it is illegal or breaks our rules; your name and email address (not needed if you are reporting child sexual abuse material); and a statement that you believe in good faith that your report is accurate and complete. Rights holders can send copyright notices the same way.

What happens next. We confirm that we've received your report, review the content without undue delay, carefully and objectively, and tell you what we decided and how you can challenge it. Decisions are made by a person, not by an automated system. If content suggests a threat to someone's life or safety, we inform the authorities.

If we act on your content or account. We don't review gifts or reviews before they're published, and we have no general obligation to monitor them. If we remove or restrict your content, or suspend or close your account, we'll tell you (if we have your email address) what we did and for how long, why (the law or the rule in these terms), whether it followed a report, and how you can challenge it, unless the law stops us.

Challenging a decision. Within six months you can ask us to review any moderation decision, whether you posted the content or reported it, by replying to our message or writing to support@secuora.xyz. We'll look at it again, reverse it if it was wrong and tell you the result. You can also go to court. We may stop handling reports from someone who repeatedly sends clearly unfounded ones, and suspend accounts that repeatedly post clearly illegal content.

14. Our intellectual property

The Service, its templates, animations, code, design, brand, illustrations and library music belong to SIA "MIGLAI" or its licensors. Publishing a gift doesn't give you any ownership of a template. You may not copy templates, or resell or sublicense access to the Service. The “Made with Ethos” footer on free gifts and free replies may be removed only by unlocking the template.

Map data is © OpenStreetMap contributors and available under the Open Database Licence; photographs of places belong to their authors and are used under the licences shown with them.

15. Ending the relationship

You can delete individual gifts at any time, and your account from your account page. Deleting your account deletes your gifts, uploads, reactions, reviews, reminders, saved dates and trips, and unlocks at once (backup copies expire within 30 days) and can't be undone. It also cancels, at once, an Ethos for Two subscription you pay for on our site, without refunding the time left; if you subscribed in our iPhone app, cancel it in your iPhone's settings first, since only Apple can. What you bought isn't refunded when you delete your account, except where section 8, 9 or 10 applies. A record of each purchase is kept, no longer linked to you, for as long as tax law requires (see our Privacy Policy).

We may suspend or close an account that seriously or repeatedly breaks these terms or the law, or where we must to protect the Service or other people. Where reasonable we'll warn you first, and we'll tell you why as section 13 describes.

16. Warranties and liability

We provide the Service with reasonable skill and care, and what you pay for will match its description. Beyond that and your statutory rights, we give no other promises: in particular, we don't guarantee that the Service will always be available or error-free, and the free parts of the Service are provided as they are.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, for damage we cause intentionally or through gross negligence, for your statutory rights as a consumer, or for anything else that can't be excluded or limited under the law that applies to you.

Subject to that, we aren't liable for loss that wasn't reasonably foreseeable when you used the Service, for business losses (the Service is for personal use), or for loss you could reasonably have avoided, for example by keeping copies of your own photos and words. For any other claim connected to the Service, our total liability to you is limited to €100 or the amount you paid us in the 12 months before the claim arose, whichever is higher.

17. Changes to the Service and to these terms

We may change, add or retire templates and features for valid reasons, such as security, legal requirements, keeping the Service running or improving it. When we improve a template, gifts made with it show the improved version. If we retire a template, we stop offering it for new gifts, and gifts already published with it keep working. If a change affects your access to, or use of, something you paid for in more than a minor way, we'll tell you in advance, and you can end the contract for it free of charge within 30 days and get a proportionate refund.

We may update these terms. We'll email account holders about material changes at least 14 days before they take effect; if you don't agree, you can stop using the Service and delete your account before then. If you keep using the Service after that date, the new terms apply. Changes never take away rights you already have for purchases you've made.

18. Governing law, complaints and disputes

These terms are governed by the laws of the Republic of Latvia. If you are a consumer, this doesn't take away the protection of the mandatory law of the country where you live. You can bring a claim in the courts of Latvia or of the country where you live, and we can bring a claim against you only in the courts of the country where you live. If you are not a consumer, the courts of Latvia have exclusive jurisdiction.

If something goes wrong, please write to us first at support@secuora.xyz: we aim to reply within 14 days. If we can't resolve your complaint, you can contact the Consumer Rights Protection Centre of Latvia (Patērētāju tiesību aizsardzības centrs, PTAC, ptac.gov.lv), or the consumer authority or out-of-court dispute resolution body in your own country. For cross-border complaints within the EU, the European Consumer Centre in your country can help.

19. General

If a court finds part of these terms invalid, the rest still applies. If we don't enforce a right straight away, we haven't given it up. We may transfer the Service and these terms to another company that takes it over, as long as your rights aren't reduced; we'll tell you, and you can end the contract if you don't agree. These terms and the purchase process are available in English and Spanish. The current version is always on this page, and your purchases are recorded on your account page.

20. Contact

SIA "MIGLAI" · Reg. no. 40203733943 · VAT LV40203733943 · "Reķu sala 4", Upesciems, Garkalnes pagasts, Ropažu novads, LV-2137, Latvia · support@secuora.xyz